Position Summary

The Bank Compliance Manager (Officer) oversees the daily execution of the bank's regulatory compliance program. This role ensures community banking operations, retail deposit products, and transaction workflows align fully with state and federal banking laws. The Manager works closely with department supervisors to evaluate operational risk, perform regular compliance testing, manage regulatory examinations, and maintain a robust regulatory environment focused on sound risk management and customer protection.

Key Responsibilities

• Regulatory Compliance Monitoring: Conduct ongoing testing and monitoring of depository and retail banking operations to confirm ongoing adherence to federal regulations, including Regulation CC, Regulation E, Regulation DD, and FDIC rules.
• BSA/AML Program Management: Serve as a functional supervisor for Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC screening, and Customer Due Diligence (CDD/Beneficial Ownership) protocols. Review daily transaction alerts, Currency Transaction Reports (CTRs), and manage Suspicious Activity Report (SAR) filings.
• Exam & Audit Coordination: Coordinate preparations for FDIC and state banking regulatory examinations. Gather requested operational records, assist examiners during onsite or offsite reviews, and track corrective action plans.
• Policy & Procedure Maintenance: Review and update community bank compliance manuals, operating guidelines, and internal controls to reflect changing statutory and regulatory standards.
• Marketing & Disclosure Review: Review retail banking advertisements, marketing materials, fee schedules, and deposit account disclosures for compliance with Truth in Savings and advertising rules.
• Staff Training & Guidance: Deliver practical compliance guidance and continuous training to branch staff, loan officers, and customer service teams to foster a strong compliance culture.
• Complaint Resolution Tracking: Monitor and analyze consumer complaints related to banking operations, ensuring proper investigation, timely response, and operational remediation where necessary.

Required Qualifications

• Education: Bachelor's degree in Business Administration, Finance, Accounting, or a related field; or equivalent practical experience.
• Experience: Minimum of 5 7 years of progressive compliance experience within a community bank or retail depository institution.
• Regulatory Knowledge: Strong working knowledge of core banking regulations, including BSA/AML, OFAC, Regulation CC, Regulation E, Regulation DD, and CRA standards.
• Technical Skills: Proficiency with core banking software platforms, anti-money laundering monitoring systems, Excel, and document management applications.
• Certifications: Certified Regulatory Compliance Manager (CRCM) or Certified Community Bank Compliance Officer (CCBCO) designation preferred.

Core Competencies

• Analytical Rigor: Demonstrated capability to analyze banking transactions, identify procedural gaps, and implement effective operational solutions.
• Clear Communication: Excellent written and verbal communication skills with the ability to explain complex regulatory requirements to operational staff and leadership clearly.
• Detail Focus: High precision in document review, regulatory filings, and auditing procedures.
• Organized Multitasking: Ability to balance multiple audit deadlines, internal testing schedules, and operational inquiries simultaneously.

Physical & Environmental Requirements

This position operates in a professional office environment and requires prolonged sitting at a desk, active computer use, and light physical movement across office facilities. Occasional lifting up to 10 pounds may be required.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Direct placement

Pay: 85K-105K (depending upon experience)

Schedule: Mon-Fri (8:00 AM- 5:00 PM)

Role Overview

The Compliance Project Manager plays a critical hands-on role in supporting state regulatory examinations, mortgage loan servicing audits, and recurring agency compliance reviews. Unlike traditional project management positions that coordinate external departments, this role directly extracts raw system data, compiles required audit documentation, and performs thorough data validation prior to external submission. The ideal candidate possesses a deep technical capability in data extraction and quality control across both mortgage origination and loan servicing systems.

Primary Responsibilities

• Direct Data Extraction: Personally query, pull, and extract raw data and system reports from mortgage origination systems (LOS) and loan servicing platforms for all state regulatory exams, agency audits, and internal compliance reviews.
• Data Audit & Validation: Perform detailed quality control and validation on pulled data files to verify accuracy, check for missing fields, reconcile discrepancies, and ensure absolute compliance with audit request specifications before submitting materials to regulatory examiners.
• Audit Project Management: Maintain full project management ownership of examination timelines, tracking request lists, scheduling target deliverables, and managing formal regulatory submission channels.
• Mortgage Servicing Audit Support: Extract and inspect servicing records across escrow administration, default management, loss mitigation processing, borrower payoff calculations, and fee assessments to support state servicing compliance exams.
• Statutory & Agency Reporting Assistance: Directly extract operational data files required for NMLS Mortgage Call Reports (MCR), HMDA LAR validation, and annual MERS system quality assurance checks.
• Documentation & Submission Packaging: Organize and assemble clean, structured examination packages, regulatory response binders, and secure electronic data uploads for state agencies and external auditors.
• Audit Tracking & Remediation Support: Maintain detailed tracking logs of audit findings, coordinate action item follow-ups with internal compliance leadership, and assist in verifying corrective measures.

Required Qualifications

• Experience: 5 7 years of experience in mortgage lending operations, mortgage servicing compliance, or audit data extraction.
• Technical Skills: Advanced hands-on expertise with loan origination systems (e.g., Encompass, Byte), loan servicing software, SQL/database reporting tools, and advanced Microsoft Excel (pivot tables, data validation, lookups).
• Audit Knowledge: Familiarity with state mortgage regulatory exam processes, CFPB mortgage servicing standards, HMDA guidelines, and NMLS reporting structure.
• Education: Associate or Bachelor s degree in Business, Information Systems, Finance, or equivalent practical industry experience.

Key Competencies

• Hands-On Execution: Strong motivation to personally execute data pulls and technical document preparation rather than delegating tasks to operational business lines.
• Meticulous Quality Assurance: Exceptional precision when verifying numbers, auditing data fields, and comparing complex records.
• Project Organization: Superior project management skills, with the ability to manage strict exam deadlines and prioritize multiple audit requests under tight timeframes.
• Problem-Solving: Proactive approach to recognizing data anomalies, resolving system inconsistencies, and packaging clear evidence for auditors.

Physical Requirements

Desk-based position requiring extended computer work, frequent keyboarding, viewing digital monitors, and clear verbal/written interaction with internal teams.

Equal Opportunity Employer

We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Direct placement

Pay: 85K-105K (depending upon experience)

Schedule: Mon-Fri (8:00 AM- 5:00 PM)

The purpose of this position is to perform a wide variety of secretarial, complex clerical and clerical accounting duties in support of an assigned division or program; perform the more complex duties assigned to the work unit; and provide information and assistance to the public regarding Company's policies and procedures.

DISTINGUISHING CHARACTERISTICS: II

This is the full journey level class within the Administrative Assistant series. Employees within this class are distinguished from the (I level) by the performance of the full range of duties as assigned. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class are flexibly staffed and are normally filled by advancement from level I, or when filled from the outside, have prior experience.

Essential Functions:

30% - Perform a variety of secretarial, complex clerical, and/or accounting clerical duties in support of assigned department, division, or team. Review, research, and summarize a variety of fiscal, statistical, and other information; prepare various reports, memoranda, and correspondence.

25% - Maintain a calendar of activities, meetings, and various events for assigned staff; and schedule meetings and coordinate activities with other divisions and departments, the public, and outside agencies. Screen office and telephone callers; respond to complaints and requests for information on regulations, procedures, systems and precedents relating to assigned responsibilities.

20% - Serve as liaison for the assigned area with other departments, divisions, and outside agencies; and answer questions and assist in negotiating and resolving sensitive and controversial issues. Perform a wide variety of complex clerical duties associated with automated and manual record keeping and administrative support systems; and review transactions and records in order to determine adequacy and accuracy of content

and appropriate procedures to follow.

15% - Prepare, coordinate, maintain, and distribute an inventory of supplies and equipment. Collect and account for monies and fees; input information into database; and reconcile daily cash report and petty cash fund. Prepare, document, and schedule personnel actions as assigned; serve as liaison between workers compensation cases and employees; and maintain database to track injuries.

10% - Assist in the prioritization of work assignments for clerical coworkers; provide training as necessary; provide information on office procedures; respond to and resolve inquiries; review and monitor work assignments to ensure quality and completion according to established timeliness; and recommend improvements in work flow, procedures, and use of equipment and forms.

Note Time spent on each essential function will vary based on operational needs and is only intended to be an approximation over the course of a full year. Regular and predictable attendance is an essential function in the performance of this job.

Relevant Background and Formal Education

Demonstrated skills, competencies, and knowledge required for this job are most often acquired through the following practical experience and level of academic education and training as suggested below.

Education: Equivalent to completion of the twelfth grade (high school diploma or GED).

Experience: Three years of full-time, professional experience in a related field.

Education and Experience Equivalency: One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.

Certifications and Licenses: Must possess or be able to acquire the following certifications and/or licenses required in accordance with standards established by departmental policy. At this time, there are no required certifications and/or licenses required.

Technical Skills: Basic Skills and Knowledge: Work requires basic skills and knowledge in approaches and systems, which support the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Specialized Computer Equipment and Software: Microsoft Office.

Additional Information

Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instruction, and scheduling work. Work may require the occasional direction of helpers, assistants, seasonal employees, interns or temporary employees.

Supervision Received: Receives General Direction: This classification normally performs the job by following

FLSA Status

established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Other Requirements

Competencies Required:

Human Collaboration Skills: Communications are highly sophisticated and involve final decisions or recommendations regarding policy development and implementation. Interactions with others outside the organization requires exercising participative management skills that support team efforts and quality processes.

Reading: Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Math: Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Writing: Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Fiscal Responsibility: This classification has no budgetary or fiscal responsibility.

Physical Demands: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Machines, Tools, Equipment, and Work Aids: Computer, printer, copier, telephone, and standard office equipment.

Length- 3 months, with a potential to extend

Pay: $21.78/hour- $26.14/hour (depending upon experience)

Schedule: 8:00 AM- 5:00 PM (Mon-Fri)

The purpose of this position is to provide paraprofessional support in the judicial processing of courtroom activities and cases. This is accomplished by performing duties requiring specialized knowledge in courtroom methods. Technical duties involve the processing of cases and the application of policy and procedure to legal requirements of warrants, bail, bonds, jail, jury, monies, speedy trial, and compliance with orders. Other duties may include: courtroom jail clerk, referee clerk, juvenile jail preparation, maintaining deferred sentence dockets, and Jury Commissioner duties.

DISTINGUISHING CHARACTERISTICS: I

This is the entry level class in the Courtroom Assistant series. This class is distinguished from the (II level) by the performance of the more routine tasks and duties assigned to positions within the series and by the level of supervision required in the performance of assigned duties. Since this class is typically used as a training class, employees may have only limited or no directly related work experience.

Essential Functions:

70% - Manages courtroom activities and functions by providing administrative and paraprofessional support to the Judges and court staff. Maintains order and decorum in the courtroom; enforces courtroom rules and professional protocols; administers witness oaths; maintains efficient in-court case flow processing; ensures the accuracy and timely entry of case dispositions in the case management system; coordinates interpreter, attorney, witness, and legal guardian appearances in court; calculates and clarifies judicial sentences; reviews file for documentation of reports; directs jurors assigned to a courtroom; marks exhibits when admitted as evidence; compiles legal documents and verifies charges for accuracy and legal sufficiency; schedules future court dates. Provides research for criminal and traffic histories; notifies law enforcement of wants and warrants; interprets judicial directives and ensures execution and compliance with court orders; resolves inquiries regarding case status and court procedures; identifies operational and administrative inefficiencies; prepares and maintains judicial surveys; and provides technical and functional direction to court staff utilizing acquired knowledge of policies and procedures, and accounting practices.

10% - Prepares court dockets to ensure required documents are present; becomes fully familiar with pertinent conditions, sentence, and pending issues for each case. Reviews cases prior to court sessions in preparation of judicial review; verifies all cases are scheduled, any active bench warrants, screens, and rewrites juvenile cases; coordinates with law enforcement any detainee needing to appear at court and administers any legal documents necessary; coordinates court date with detention center if applicable; verifies bond amounts, retained attorneys, interpreter appearance, compliance with probation requirements, and monies due; researches, identifies, and consults with court staff on cases requiring attention; identifies and resolves any case related issues; ensures accuracy and sufficiency of legal documents to meet jurisdictional requirements; updates electronic case files; prepares courtroom for proceeding including recording devices; processes defendants to be called on cases; and notifies judges of any cases needing special attention.

5% - Clears The Court Docket and Closes the Session. Collects court documents from various court departments; reviews entries on official court record for accurate data input and consistency in court record and alerts of any discrepancies; maintains and records any evidence or exhibits; arranges for release or retention of weapons and evidence; calendars future court dates; verifies defendant compliance with court orders; advises judge of any non-compliance and general implementation of post disposition orders; corresponds with jail facility on inmates confined; follows up with law enforcement process of service documents, jail, DMV, and court appointed counsel; records jury deposits and court dates; monitors defendant's compliance with court orders if necessary; prepares correspondence to law enforcement of any charging document insufficiencies; and maintain accurate statistics.

5% - Manages appeal process of cases filed. Serves as point of contact for appeal filings; processes and monitors the intake of all appeal cases filed; prepares, reviews, and files the court record with District Court; follows mandated deadlines for filings; monitors status in District Court; and prepares and reviews all requests for court hearing transcripts.

5% - May be required to manage and coordinate the Court's jury selection process as Jury Commissioner. Summons prospective jurors; selects and impanels citizens for jury service; assembles jurors called; resolves juror inquiries; maintains official jury records; reviews and verifies jury excusals; prepares case files with jury instructions; updates and maintains accurate records in jury management system; prepares jury assembly room for use; retrieves requested jury pool and escorts into courtroom; prepares jury verdict forms; performs NCOA updates; assists with analysis for proper jury security; subpoenas jurors for failure to appear if needed; and attends annual training and meetings.

5% - May be required to manage and coordinate activities as Referee Clerk. Prepares court files for trials; schedules and coordinates witness appearance through subpoenas; closes session in case management system; prepares and manages subpoena process for trials; reviews, closes, and monitors sessions; prints session minutes; maintains official records; updates codes books; and merges referee orders with cases and files appropriately.

Note - Time spent on each essential function will vary based on operational needs and is only intended to be an approximation over the course of a full year. Regular and predictable attendance is an essential function in the performance of this job.

Relevant Background and Formal Education

Demonstrated skills, competencies, and knowledge required for this job are most often acquired through the following practical experience and level of academic education and training as suggested below.

Education: Equivalent to the completion of the twelfth grade (high school diploma or GED).

Experience: Three years of full-time, professional experience in a related field.

Education and Experience Equivalency: One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.

Certifications and Licenses: Must possess or be able to acquire the following certifications and/or licenses required in accordance with standards established by departmental policy. At this time, there are no required certifications and/or licenses required.

Technical Skills: Intermediate Skills and Knowledge: Work requires intermediate skills and knowledge in approaches and systems, which support the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.

Specialized Computer Equipment and Software: Microsoft Office, court case management software, and outside agency justice information systems.

Additional Information

Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instruction, and scheduling work. Work may require the occasional direction of helpers, assistants, seasonal employees, interns or temporary employees.

Supervision Received: Receives General Direction: This classification normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Other Requirements Competencies Required:

Human Collaboration Skills: Communications are highly sophisticated and involve final decisions or recommendations regarding policy development and implementation. Interactions with others outside the organization requires exercising participative management skills that support team efforts and quality processes.

Reading: Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study.

Math: Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.

Writing: Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Fiscal Responsibility: This classification has no budgetary or fiscal responsibility.

Physical Demands: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Machines, Tools, Equipment, and Work Aids: Computer, printer, copier, telephone, and standard office equipment.

Pay rate: $24.02-$28.84/hour (depending upon experience)

Schedule: Monday through Friday - 8:00 AM- 5:00 PM

Length- 6 months with possible extension

The Vendor Manager supports the IT organization in the consistent execution of vendor management processes throughout the vendor lifecycle. This role serves as a central coordinator and subject matter resource for vendor governance activities, working with IT leaders, service owners, Procurement, Finance, and other stakeholders to ensure vendor relationships are appropriately documented, monitored, reviewed, and managed in accordance with established policies and processes.

Key duties include:

• Coordinate vendor onboarding, classification, ongoing governance, review, renewal, and offboarding activities in accordance with the IT Vendor Management Policy and Process.
• Serve as a primary point of coordination between IT leaders, service owners, vendors, Procurement, Finance, and other stakeholders involved in vendor management activities.
• Maintain accurate vendor, contract, ownership, classification, and related governance information within designated systems and repositories.
• Coordinate periodic vendor reviews, including gathering performance information, preparing scorecards or review materials, scheduling meetings, documenting outcomes, and tracking follow-up actions.
• Support IT leaders and service owners in monitoring vendor performance against contractual commitments, service levels, key performance indicators, and other established expectations.
• Facilitate vendor performance discussions and improvement activities by coordinating meetings, documenting issues and action plans, tracking commitments, and escalating overdue or unresolved items to the appropriate IT leader.
• Coordinate vendor risk, compliance, accessibility, and other required assessments with the appropriate subject matter experts; track identified actions through completion.
• Monitor contract milestones, renewal dates, review requirements, and other vendor lifecycle activities and coordinate with IT leaders and Procurement to ensure required activities are completed in a timely manner.
• Support contract and renewal reviews by gathering vendor performance, risk, utilization, financial, and stakeholder information needed by IT leadership to make informed renewal, modification, or termination decisions.
• Facilitate Business Alignment Meetings, vendor service reviews, and other recurring governance meetings as appropriate based on vendor classification and business need.
• Track vendor issues, risks, decisions, commitments, and improvement opportunities and provide visibility to IT leadership regarding items requiring attention or escalation.
• Develop and maintain vendor management templates, procedures, documentation, dashboards, reports, and performance metrics.
• Analyze vendor management data to identify trends, gaps, upcoming obligations, process compliance issues, and opportunities for improvement.
• Provide guidance and support to IT leaders and service owners on vendor management processes, roles, responsibilities, and required activities.
• Support the continued development and maturity of the IT Vendor Management program, including process improvement, reporting, automation, data quality, and adoption of vendor management practices.
• Perform other vendor governance, analysis, and coordination activities necessary to support effective management of the company's IT vendor portfolio.

Length: 6 months with a possible extension

Pay rate: $41.12/hour- $49.36/hour (depending upon experience)

Schedule: Mon- Fri 8:00 AM- 5:00 PM

The Paralegal I provides foundational legal, administrative, and operational support to in-house counsel and the broader legal function. This position focuses on core administrative support tasks, including document routing, signature tracking, official mailings, record intake, and maintaining central department filing systems. This entry-to-junior level role requires high attention to detail, strong organizational skills, and the ability to execute repetitive and routine legal administration processes efficiently while following established guidelines.

Essential Functions

• Support administrative, operational, and legal functions under executive leadership, including General Counsel, Contracts, Facilities, Licensing, Lobby Customer Service, and Third-Party Origination.
• Coordinate daily legal department mailings, incoming and outgoing correspondence, physical package intake, and service of process routing.
• Manage document execution processes, including routing contracts, corporate filings, and disclosures for signature via electronic signature platforms or physical notarization.
• Maintain organized physical and electronic central files, ensuring all executed agreements, legal notices, and records are properly indexed and archived in document management systems.
• Track pending contract signatures, deadline milestones, and general task logs, sending routine follow-ups to internal and external parties.
• Provide entry-level administrative and organizational support to in-house counsel and senior legal team members as assigned.
• Assist with basic data entry for litigation tracking databases, contract expiration logs, and corporate governance files.
• Help organize written and electronic company policies to support consistency and easy access.
• Perform basic legal research, administrative errands, and document collection tasks as directed by legal counsel.
• Undertake other routine administrative or support matters as assigned by the legal team.
• Provide coverage and back-up support for our front lobby operations by greeting guests, issuing visitor badges, escorting visitors, inventory, supply ordering, breakroom cleaning and handling incoming phone inquiries.

Knowledge Skills and Abilities

• Basic knowledge of standard legal terms, general administrative procedures, and office recordkeeping practices.
• Exposure to or familiarity with general mortgage, banking, finance, or real estate terminology is a plus.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic electronic signature and document tools.
• Strong organizational habits with high accuracy and keen attention to detail.
• Clear verbal and written communication skills with a professional customer service mindset.
• Ability to follow structured checklists, standardized procedures, and direct instructions effectively.
• Continuous demonstration of company core values: Connection, Respect, Agile, Revolutionary, Communication, and Resilient.

Experience & Education

• High School Diploma or equivalent required; Associate degree in Legal Studies, Business Administration, or related field preferred.
• 0-2 years of experience in a legal assistant, legal clerk, or administrative support role; prior entry-level experience in mortgage, banking, real estate, or finance is preferred.
• Paralegal certificate from an accredited institution or ABA-approved program is a plus.

Physical Requirements

• Prolonged periods sitting or standing at a desk and working on a computer.
• Occasional movement inside the office to access office machinery or filing cabinets.
• Ability to lift up to 10 pounds occasionally.

Placement: Contract to Direct

Schedule: Monday to Friday 8am to 5pm

Pay: $27.98 to $30.09/hour, depending on experience (client is also seeking Sr Paralegal experience, discuss with ADD STAFF)

Location: 80920

Job Summary

Job Responsibilities

• Assembling, mounting and aligning precision optical and mechanical assemblies
• Collimate and align an IR camera system
• Use precision measurement devices
• Use Graphical Unit Interfaces with a verity of IR devices
• Use of mechanical measurement equipment including calipers, micrometers, gage blocks
• Perform visual cosmetic inspections of optics and other components
• Electronics troubleshooting

Basic Qualifications:

• Must have electronics troubleshooting experience
• Certificate or associate degree in optics, photonics, physics, or related fields
• 2+ years of professional experience working with optical assemblies
• 2+ years of professional experience as a mechanic/technician
• Must be a U.S. citizen, lawful permanent resident of the U.S
• Has a good understand of the English language

Preferred Skills and Experience:

• Ability to read, understand, and follow electrical/mechanical drawings and schematics
• Experience with cable and harness building and repair
• Knowledge of network standards and configuration (TCP/IP, SNMP, serial communications)
• Operational knowledge of signal generators, oscilloscopes and multi-meters, soldering wires and connectors, various crimping tools, wire stripping techniques, Ohm's Law, continuity testing, pinning out a military type connector, routing and tie wrapping cables, drilling and tapping holes, and building junction boxes
• Ability to work independently with little or no supervision and as part of a team
• Must have attention to detail, standards, and documentation
• Experience with thermal and vacuum testing equipment
• Familiarity with optical analysis tools

Additional Requirements:

• Ability to travel as required
• General physical fitness is required for some work areas

Ability to lift 25 lbs. unaided

Contract to Direct

Schedule: 9/80- First week: Mon-Thurs (7:00 AM- 4:30 PM), Fri (7:00 AM- 3:30 PM). Second week: Mon-Thurs (7:00 AM- 4:30 PM), Fri (off)

Pay=$24/hr to $26/hr (depending upon experience)

Location: Northgate

Placement Type: Temporary 6 months with the possibility to extend.

Schedule: Monday to Friday 8am to 5pm, potential additional schedules at the discretion of the supervisor; 7am-4pm, or 9am-6pm with some Saturdays.

Pay: $20.00 an hour

Job description

The Digital Support Representative will deliver exceptional service to members and internal staff relative to digital channels. The representative must provide accurate and timely support for member and staff inquiries. They assist in troubleshooting reported issues, capturing steps to reproduce, providing a quantifiable impact, reporting detailed defects to the development team for prompt resolution, monitoring the status of the request, and keeping staff and membership apprised of the progress. To improve defect escape rates, the Digital Support Representative will participate in ongoing user acceptance testing prior to product releases. They will assist with supporting the initial implementation of new digital features while providing ongoing resource support for staff and membership using existing digital products and services. The Digital Support Representative is committed to increasing the usage of digital products and being the point of resolution for inquires received through their queue. They gather member feedback to make recommendations to improve member experience and efficiencies.

Essential Functions

• Digital Support: Meeting and maintaining service metrics to include: Service Level Agreements (SLA) Call Abandonment Average Wait Time (AWT) Average Handle Time (AHT) Quality Assurance Managing Call Volume Translate technical concepts into clear instructions for staff, imparting understanding, and confidence in digital products. Refer sales and service initiatives through electronic channels to membership and staff. Increase channel usage and credit union sales opportunities. Increase staff knowledge of digital products and services.
• User Acceptance Testing and Defect Triage/Monitoring: Participate in user acceptance review prior to product launch. Support the implementation of new features, enhancements, and eliminations through direct support of members and employees' escalated service issues. Efficiently report, monitor, and communicate resolutions to staff and membership regarding digital issues. Report defects to development teams in a timely manner to reduce member friction and enhance member experience.
• Represent voice of the member/staff in real-world application of digital channels: Provide feedback on feature enhancements that will improve staff and member engagement with digital channels. Represent voice of the member/staff in real-world application of digital channels.
• Product Support: Support projects within organizations strategic plans as related to digital products and services. Help maintain relevant, efficient product offerings.
• Bank Secrecy Act: Remains cognizant of and adheres to policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Qualifications

Minimum Formal Qualifications for the Junior Representative Position

• High School Diploma/G.E.D. or equivalent.
• 1+ years' experience in the financial service industry or customer service to include:
• 6+ months of electronic product support experience (preferred)

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of accounting experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

• Broad command of knowledge relevant to the financial industry.
• Strong knowledge of digital channels with the ability to troubleshoot and document issues to sufficiently report defects to the development team for prompt resolution.
• Strong written and verbal communication skills.
• Excellent organizational skills to efficiently monitor issues and report resolutions to staff and membership.
• Excellent conflict management and resolution skills with the ability to de-escalate member concerns professionally.
• Ability to translate technical concepts into clear instructions for frontline staff, imparting understanding, and confidence to those who are otherwise laymen.
• Functional knowledge of compliance, fraud intervention, and internal controls relevant to electronic banking.
• Knowledge of Azure.
• (preferred) Proficiency with Symitar, Bill Pay Administration, Online Banking and Online Banking Administration, CRM, Vertifi.

Certifications Required:

• None

Additional information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

POSITION OVERVIEW

The Marketing Coordinator will support the planning, execution, and coordination of marketing campaigns and activities. This position will support the marketing department through campaign coordination, stakeholder support, and assigned channel responsibilities. Priorities and responsibilities may be adjusted based on organizational needs and the selected candidate s experience and strengths.

ESSENTIAL FUNCTIONS AND PRIMARY RESPONSIBILITIES

• Support the planning and execution of marketing campaigns across organizational programs, events, products, audiences, and communication channels.
  • Support the alignment of marketing objectives, audiences, and deliverables.
  • Identify competing marketing priorities, audience overlap, and opportunities for coordinated promotion.
  • Support campaign measurement by creating and maintaining UTM-tracked links, documenting campaign naming conventions, and coordinating consistent tracking across marketing channels.
  • Apply established marketing best practices related to campaign timing, channel selection, launch readiness, targeting, and calls to action.
• Support internal stakeholders and marketing project workflows.
  • Attend stakeholder meetings and help brainstorm marketing initiatives.
  • Help document decisions, requirements, deadlines, and action items.
• Support Jira workflows under the guidance of the Marketing Project Manager.
  • Update tasks with relevant project information, added requests or changes, decisions, and stakeholder requirements.
• Coordinate marketing ads, promotional posts, and other placements within the Member Network.
  • Schedule assigned ads and coordinate posts with designated team members based on the marketing calendar.
  • Verify that placements are accurate, timely, and aligned with broader campaigns.
  • Monitor available engagement information and share relevant observations with the marketing team.
• Support existing and new paid digital ad campaigns, assisting with setup, scheduling, monitoring, budget tracking, and basic reporting.
• Provide scheduling and logistical support for video production projects.
  • Coordinate availability and communication with on-camera talent, internal stakeholders, production staff, and external partners as assigned.
• Provide additional marketing support as needed to help achieve department goals.

QUALIFICATIONS & EDUCATION

Education:

• Bachelor s degree in marketing, communications, PR, business, or a related field, or an equivalent combination of education and relevant experience.

Experience:

• Two or more years of experience in marketing, communications, PR, campaign coordination, project coordination, advertising, or a related role.
• Experience coordinating projects involving multiple internal stakeholders.
• Experience using project management, marketing management, or workflow platforms required; Jira experience preferred.
• Experience supporting marketing activities within an association, nonprofit, membership organization, or other multifaceted organization preferred.
• Experience supporting digital paid ads is preferred.

Skills and Knowledge:

• Working knowledge of modern marketing principles and campaign best practices.
• Competence with standard business and marketing software and platforms.
• Excellent organizational, campaign coordination, and administrative skills.
• Excellent written and verbal business communication skills.
• Ability to interact professionally and effectively with internal stakeholders across multiple departments and levels of marketing knowledge.
• Sound judgment regarding when to act independently and when to elevate a question or concern.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Normal demands associated with an office environment and standard office equipment. Ability to work on a computer for long periods and the ability to lift 20 lbs.

Office-based position that follows our hybrid work policy schedule, including three days per week in the office and the remaining days working remotely.

We are committed to providing access, equal opportunity, and reasonable accommodation for persons with disabilities.

EQUAL EMPLOYMENT OPPORTUNITY

The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Length: Contract-to-Direct

Pay: $25-$27/hour (depending upon experience)

Schedule: Mon-Thurs (8:00 AM- 5:00 PM), Fri (8:00 AM- 4:00 PM)

Key Responsibilities:

• Organize an inventory control system: Emphasis on flight part control, retail part control, and general part control.
• Responsible for using supplied BOM to prepare kit-ups for builds.
• Responsible for ensuring instrumentation is within calibration if required by flight systems builds.Responsible for maintaining various lab standards.
• Responsible for organizing general lab instrumentation and keeping in a secure but available area.
• Set up inventory in one place within the lab.
• Develop simple check out and return procedures.
• General pick up and maintenance of benches including electrostatic covers, grounding, and soldering stations.

Qualifications:

• Education: High school diploma
• Experience: Previous experience in inventory control (prefer 5 years or more)
• Technical Skills: Proficient in Microsoft Excel (including data entry, formulas, and basic reporting).
• Skills & Abilities:
  • Strong attention to detail and organizational skills.
  • Good communication and problem-solving abilities.
  • Ability to work independently and as part of a team.

Working Conditions:

• Temperature controlled buildings
• May require standing, lifting, turning and twisting.

Placement: Contract 3-12 months

Scheduled: Monday to Friday 8am to 5pm

Pay: $22 to $25; depending on experience

Location: Monument