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MSP Administrator

Colorado Springs, CO 80920

Posted: 05/23/2025 Employment Type: Direct Job Category: Software Developer Job Number: 28109816

Job Description

Role Overview

Responsible for the operation of and developing process enhancements for applications that support loan business units.

Essential Duties: In addition to related job duties as assigned, this position will:

  • Designs, writes, tests, implements, and documents solutions for assigned program modules.
  • Supports assigned IT systems/applications by troubleshooting and resolving defects.
  • Provides technical advice to project teams and support to Business Unit as necessary.
  • Performs system configuration tasks for Black Knight MSP.
  • Works with internal infrastructure teams and vendors to resolve Black Knight MSP software challenges.
  • Manages and maintains Black Knight MSP workflow platforms, repositories, data integration, and reporting.
  • Adheres to procedures for change control for production systems.
  • Remains current on all regulatory requirements for mortgage servicing.
  • Responsible for the completion of all compliance training related to the position.
  • Must understand all applicable laws and regulations that apply to the position and complies with the requirements

Qualifications, Experience & Knowledge

  • Bachelor s Degree preferred in Computer Science, Engineering, in a related field, or equivalent experience.
  • Demonstrated ability to independently identify program issues and develop the appropriate solution, typically requiring at least 2 years of experience.
  • Experience creating business rules using scripting tools preferred.
  • Experience with Encompass API and/or SDK preferred.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.

Physical Requirements

  • Stationary position; prolonged periods at a desk and working on the computer.
  • Occasional movement about inside the office to walk to offices and office machinery.
  • Occasional lifting up to 10 pounds, must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.

Placement: Direct

Schedule: Monday to Friday 8am to 5pm

Pay: $118,000 (Exempt)

Location: 80920

Benefits: "Coverage is effective the first of the month following, or coinciding with, your date of hire as long as you complete the enrollment process within the timeline given to you by the HR team."

The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Health Reimbursement Arrangement, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.

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