ERP Systems Analyst
The purpose of this position is to develop, implement, and support integrated Enterprise Resource Planning (ERP) systems of a high degree of complexity and scope. With minimal direction, serves as technical expert to analyze business requirements and address them via ERP systems to include design, code, configuration, testing, and implementation; develop technical specification documentation; troubleshoot and fix problems; and assist users with reporting and data analysis. May lead and advise other ERP Analyst staff; and adheres to and reinforces all IT policies, processes, and procedures using the ITIL framework.
DISTINGUISHING CHARACTERISTICS: Senior
This is the advanced journey level class in the ERP Systems Analyst series. Positions at this level possess a specialized, technical, or functional expertise within the area of assignment and may exercise lead supervision over assigned lower level staff. Employees are typically assigned significant responsibilities above the journey level and often exercise independent judgment in the performance of all duties. This class is distinguished in that it performs the most complex work assigned to series and serves in a working supervisory capacity over lower level staff.
Essential Functions:
40% - Support ERP system; apply patches, upgrades/releases as appropriate; and troubleshoot and fix problems within the ERP system configuration, ERP system customizations, related custom applications and interfaces. Interface with ERP system vendor on issues; monitor the application environment and tune system performance; and assist with the maintenance of security authorizations.
20% - Support ERP system data; troubleshoot and fix problems; and assist users with reporting and data analysis.
20% - Design solutions to business problems that leverage the ERP solution's delivered functionality first before considering custom changes, considering future product capabilities in those designs. Identify security and application access needs for customers; and develop security definitions and profiles. Configure ERP system modules; and install and customize modules as appropriate. May design and code custom applications and processes. Test applications; resolve user testing issues; document configuration and customizations; and train users in ERP solutions.
10% - Design, develop, and support integrations between ERP system and other internal or external systems.
10% - Research vendor products to stay current on new and existing functionality. Perform packaged software gap analysis. Identify ERP applications and integrated technology opportunities and solutions for solving complex business problems.
Note Time spent on each essential function will vary based on operational needs and is only intended to be an approximation over the course of a full year. Regular and predictable attendance is an essential function in the performance of this job.
Relevant Background and Formal Education
Demonstrated skills, competencies, and knowledge required for this job are most often acquired through the following practical experience and level of academic education and training as suggested below.
Education: Bachelor s degree from an accredited college or university with major coursework in a related area of study.
Experience: Five years of full-time, professional experience in a related field.
Education and Experience Equivalency: One year of relevant work experience may be substituted for one year of required education (OR) one year of relevant academic coursework beyond the minimum requirement may be substituted for one year of required professional experience.
Certifications and Licenses: Must possess or be able to acquire the following certifications and/or licenses required in accordance with standards established by departmental policy. At this time, there are no required certifications and/or licenses required.
Technical Skills: Advanced Technical Skills and Knowledge: Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs and/or processes organization wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
Specialized Computer Equipment and Software: Microsoft Office.
Additional Information
Supervision Exercised: This classification requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instruction, and scheduling work. Work may require the occasional direction of helpers, assistants, seasonal employees, interns or temporary employees.
Supervision Received: Receives Limited Direction: This classification normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Special projects are managed with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.
Other Requirements
Competencies Required:
Human Collaboration Skills: Communications regarding interpretation of policies may be made after discussion of different points of view. Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Interactions with others outside the organization may be stressful, negative and require high levels of tact or persuasion to gain cooperation and acceptance of ideas.
Reading: Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study.
Math: Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Writing: Advanced - Ability to write business design documents, technical design documents, testing documents, reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.
Fiscal Responsibility: This classification prepares accounting, budget and employment actions, purchasing documents, and does research to justify language used in documents. May recommend budget allocations.
Physical Demands: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Machines, Tools, Equipment, and Work Aids: Computer, printer, copier, telephone, iPhone, iPad, and standard office equipment.
Placement: 6 month contract with possibility to extend
Schedule: 40 + hours a week, depending on the needs of the department;
Pay: $48.85 to $58.65
Zip Code: 80903