Customer Service Specialist

Customer Service Specialist

Training offered and advancement opportunities!

Located in Security-Widefield area

Job duties:

• Physically processing payments
• Cash handling/cashiering
• Answering customer s questions
• Handling a multi-line phone system (4 lines), with assistance of several other Customer Service Reps
• Customer service
• Maintaining customer accounts
• Deescalating situations/dealing with irate customers at times
• Routing calls
• Billing
• Greeting customers
• Filing

Requirements:

• Strong proficiency in MS Word and MS Excel
• Computer savvy and ability to pick up on new systems easily
• 10- key proficient
• Ability to use typical office equipment such as copiers, printers, ect
• Effective verbal and written communication skills
• Experience with billing software (preferred)

Drug screening required

Contract-to-Direct

Pay: $18.00/hour- $21.00/hour (depending upon experience)

Schedule: Full-time 8:00 AM- 5:00 PM Mon-Fri