Manager - Stewardship
Under supervision of the Vice President, Donor Relations & Development Services (in conjunction with grant liaisons, SVP, VP, Sr. Dir., or Dir. of Development), the Manager - Stewardship will manage donor accounts to ensure grant objectives and contractual requirements are met or exceeded and that resources are properly allocated to the satisfaction of the donors, thus increasing the likelihood of renewed funding. The Manager - Stewardship position will manage assigned corporate and foundation grants, ensuring all grant deliverables are accomplished with excellence and also serves as a resource for steward team projects and other activities needed within the department.
Will ensure the duties included below, but not limited to, are accomplished for assigned grants and donors:
a) Communicating and collaborating with donors and company Areas;
b) Organizing and successfully working with cross-functional teams at company USA National Office;
c) Managing grant budgets;
d) Managing calendars to ensure that all deadlines are met;
e) Conducting donor and team meetings;
f) Submitting high-quality narrative and budget variance reports in a timely and accurate fashion to donors; and
g) Managing out to Area grants where company is the grantor of donor funds to the local company Areas.
Manage all donors through the use of the Blackbaud Constituent Relationship Management (BCRM) system to ensure that all donor activities are tracked and recorded.
Coordinate stewardship projects as part of the overall team which may include managing and compiling the Major Donor Survey, managing the President’s Volunteer Service Award selection process, managing the Free Enterprise/Heritage Society membership as well as other projects as assigned to further the goals of the company USA development team. May also include researching companies and foundations as prospective donors.
Performs other duties as assigned or requested.
Specifications/Qualifications (Education, Experience, Knowledge, Skills, Abilities):
1. Bachelor’s degree in Business, Education, Fund Development, Marketing or other closely related field. Equivalent experience may be substituted for education requirement.
2. Three (3) years of progressive work experience in stewardship, fund development, business administration, marketing, customer service, or other closely related area. Equivalent education may be substituted for experience requirement.
3. Excellent oral and written communication skills; knowledge of principles and processes for providing superior customer service.
4. Superior project management skills.
5. Proven skills in diplomacy and experience dealing with confidential material and high-level donors.
6. Attention to detail and proven ability to work independently and within functional and cross-functional groups under strict deadlines on multiple projects.
7. Advanced proficiency with Microsoft Office applications and database applications, especially Microsoft Excel.