Dispatcher/Scheduler and Coordinator

Job responsibilities:

• Answer calls and handle with excellent customer service to assess the needs of the customer.
• Collect payment from customers, when necessary.
• Schedule appointments in SmartService software; build new customer files as needed with all accurate information.
• Confirming appointment for the next day jobs/installation of equipment for residential and some commercial.
• Pull permits, check permits, verify information of homeownership, etc with PPRBD and CO Assessors.
• Warranty registration of equipment.
• Dispatch and debrief technicians for each of their service or maintenance calls.
• Track and update various information, such as ongoing Maintenance clients, weather, etc
• Update jobs once closed out in the system.
• Maintain office filing.

Preferred experience:

• Upbeat, team player
• Familiarity with CRM programs is a plus.
• MS Excel
• MS Word
• Housecall Pro a plus

Contract to Direct

Schedule: Monday through Friday (7:30am-4:00pm)

Pay= $16.00/hour-$20.00/hour (depending upon experience)